Job Openings

There are Three Job Openings

Philadelphia Housing Development Corporation (PHDC) is a quasi-city agency that provides major home repairs, energy conservation and accessibility modifications to low-income Philadelphia residents. PHDC offices are located in center city Philadelphia. Application procedure below.


Adaptive Modification Program Manager
Salary Range: $69,104 – $88,844

GENERAL DEFINITION

This is managerial work under the supervision of the Basic Systems Repair Program Director, an employee in this class is responsible for monitoring and program management of the Adaptive Modifications Program (“AMP”) and other assigned environmental modification and repair programs, including contracts, staff supervision and program development and coordination efforts as needed to improve and enhance service delivery and meet production goals.

TYPICAL EXAMPLES OF WORK (ILLUSTRATIVE ONLY)

  • Manages contracts for assigned programs.
  • Prepare and review all production and monitoring reports, provide direct supervision to assigned staff.
  • Develop RFPs and select contractors in accordance with city and agency procurement regulations.
  • Review and evaluate occupational therapy evaluation reports and field inspection reports for appropriateness of recommendations
  • Provide ongoing corrective action, guidance, coordination, mediation and documentation for the resolution of programmatic and client problems; monitor contractor’s performance.
  • Provide guidance and arrange for technical assistance as needed.
  • Respond to requests for information from clients, city agencies and departments and community groups as requested.
  • Participate with departmental staff to select and monitor contractors.
  • Develop production goals.
  • Develop eligibility criteria.
  • Develop new programs assigned to PHDC.
  • Develop specifications and pricing for HIP programs and other duties as assigned.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

  • Considerable knowledge of the principles and common practices of program management, including such areas as procurement, staffing, public relations and reporting.
  • Ability to handle multiple priorities simultaneously.
  • Strong organizational, communications and analytical skills.
  • Extensive use of Microsoft Office suite, including Access, Excel and Outlook.
  • Excellent oral and written communications skills.
  • Knowledge of basic building systems, accessibility guidelines, and physical disabilities strongly preferred.

MINIMUM ACCEPTABLE TRAINING AND EXPERIENCE

  • Completion of a bachelor’s degree at an accredited four year college or university.
  • Six years of progressively complex program management experience in the housing or social services field.
  • Or any combination of education and experience that includes a bachelor’s degree as the educational minimum.

Service Representative I
Salary Range: $32,416-$35,235

GENERAL DEFINITION

This is skilled public contact work giving information to and interviewing the general public in order to process applications and determine eligibility for housing assistance in the City.  An employee in this class must determine what housing assistance is available based on the information provided by clients, explain what housing programs are available to meet their need, determine what programs they qualify for, and inform the client what process is involved to apply.  Employees may take phone application from callers to the housing assistance Hotline and thereby directly provide access to housing assistance.  Significant aspects of the work are full time contact with the general public to provide and elicit information, and the use of judgment to properly process documents.  Work is performed under the supervision of an administrative or clerical supervisor.

TYPICAL EXAMPLES OF WORK (ILLUSTRATIVE ONLY)

Interviews applicants applying for vacant properties; provides housing information and elicits information from applicants; receives documents; checks documents for accuracy, completeness and conformity with the program requirements; rejects improper documents; completes application and determines eligibility.

Processes applications; checks terminal for property status and to determine taxes, ownership, income information, taxes, water and lien delinquency; prepares status report for each application completed.  Dispatches repair crews based on information taken.

Performs filing, typing and other clerical duties.

Performs related work as required.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

  • Considerable knowledge of the English language and spelling.
  • Considerable knowledge of office practices and procedures.
  • Considerable knowledge of departmental functions and organizations.
  • Considerable knowledge of regulatory and procedural issues related to client eligibility for housing assistance programs.
  • Thorough knowledge of interviewing techniques.
  • Knowledge of house systems and repair approaches.
  • Proficiency in public contact and customer service.
  • Ability to speak and provide information clearly and concisely.
  • Ability to make judgmental decisions where several courses of action are presented.
  • Ability to understand and speak the Spanish language fluently for the Bilingual specialty.

MINIMUM TRAINING AND EXPERIENCE

  • Education equivalent to completion of the twelfth school grade.
  • Three years of experience in clerical work, two years of which shall have involved as a significant job assignment giving information to or eliciting information from the public or receiving and answering complaints.
  • Or any equivalent combination of acceptable education and experience.

PHYSICAL AND MEDICAL STANDARDS

  • Ability to meet the physical and medical standards approved for this class.

Housing Rehabilitation Inspector III
Salary Range: $46,281 – $51,076

GENERAL DEFINITION:

This is technical field work of a high level. The primary responsibilities include the coordination of all phases of housing rehabilitation including new construction, major and moderate rehabilitation, emergency repairs and environmental hazard reduction work, performed by employees or subcontractors of PHDC. An employee in this class is expected to handle all aspects of field work inspection and coordination including the preparation of work specifications, conducting job site conferences and to insure compliance with contract terms, work specification, codes, construction practices, and inspection protocols.

An employee in this class is expected to interpret contract documents and assist in resolving disputes with project architects, developers, contractors and homeowners.

TYPICAL EXAMPLES OF WORK (ILLUSTRATIVE ONLY)

Duties include conducting jobsite conferences with contractors, work crews, homeowners, developers and other pertinent parties involved in rehabilitation of housing; conducting interim quality control inspections; conducting final quality control inspections; issuing work change orders and punch lists; authorizing payment for work satisfactorily performed; oversight of work performed by subcontractors; coordination and assignment of work and assisting the Housing Rehabilitation Inspector Supervisor in all phases of work coordination.

Performs pre-construction surveys and reviews construction documents and specifications prior to work commencing. Conducts regular interim compliance and quality control inspections during all phases of the construction process and upon completion to insure adherence to contract terms, work specifications, codes and good workmanship standards. Establishes start dates and interim and final completion dates for each project. Assures that work schedules are adhered to and initiates corrective action as required. Informs contractors and subordinate inspectors of procedures, technical information, contract requirements, and any problems that need attention and resolution. Coordinates information with supervisor and department management staff, project architects, developers, and homeowners. Initiates conflict resolution process when work site disputes arise.

Enforces contractors’ compliance with contract requirements; interprets specifications and contract requirements to resolve disputes between the sponsor, contractor and the homeowner.

Reviews and records progress of assigned projects; prepares progress reports, technical reports, and correspondences; prepares payment requests, change orders, and punch lists.

MINIMUM ACCEPTABLE TRAINING AND EXPERIENCE

  • Completion of a two year program with major course work in building construction technology, or civil engineering technology at a technical institute or two years at an accredited college or university with major course work in civil, electrical, or mechanical engineering or architectural design, and
  • Two years of experience performing technical field inspections of construction projects to assure contractors adherence to contract requirements, plans and specifications, including one year of at the full performance level.
  • Or, any equivalent combination of acceptable training and experience that has included with the completion of at least five years of hands-on construction experience, with at least two years of experience performing technical field inspections of construction projects to assure contractors adherence to contract requirements, plans and specifications, including one year at the full performance level.

PHYSICAL AND MEDICAL STANDARDS

  • Ability to meet approved minimal physical and medical standards.

LICENSES, REGISTRATIONS AND/OR CERTIFICATES

  • Possession of a valid motor vehicle operator’s license as issued by the Commonwealth of Pennsylvania prior to and during tenure of employment as a Housing Rehabilitation Inspector if required by the work assignment.

Information

All positions begin at stated starting salary. Salaries increase yearly to top of range for position based on satisfactory performance.

ALL POSITIONS INCLUDE: Superior health insurance (including prescription, vision and dental), generous retirement plan, life insurance, deferred compensation, paid vacation and sick time.

ONCE HIRED ALL EMPLOYEES MUST BECOME A RESIDENT OF THE CITY OF PHILADELPHIA WITHIN SIX MONTHS OF APPOINTMENT AND MAINTAIN RESIDENCY STATUS IN THE CITY OF PHILADELPHIA AS A CONDITION OF EMPLOYMENT.

Application Procedure

Applicants should submit cover letter (indicating position desired) and resume to:

Email: PHDC.Hiring@phila.gov or

Human Resources Department
Philadelphia Housing Development Corporation
1234 Market Street, 17th Floor, Philadelphia, PA 19107

PHDC is an equal opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability ,marital status, source of income, familial status, genetic information or domestic or sexual violence victim status.