Basic Systems Repair Program


Weatherization Assistance Program


Adaptive Modifications Program

Terms of Use for
Notice of Privacy Practice
Web Accessibility Statement and Policy

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The Website, including, but not limited to, all linked pages and subpages (the “Website”), is provided on an “as is” and “as available” basis, and users are fully and solely responsible for their use of the Website and for any results or consequences of such use.  Philadelphia Housing Development Corporation (“PHDC”) makes no warranty or representation, express or implied, with respect to the quality, content, accuracy, completeness, currency, freedom from computer virus, or non-infringement of proprietary rights of the Website including any of the design, information, text, graphics, images, pages, interfaces, links, software, or other materials and items contained in or displayed on the Website.  The Website has been compiled from a variety of sources, including sources beyond the control of PHDC, and is therefore subject to change without notice from PHDC.

In no event shall PHDC or its directors, officers, employees, agents, or representatives be liable for any direct, indirect, special, punitive, incidental, exemplary or consequential damages arising from your accessing or using the Website, including but not limited to any disruption in service, or otherwise arising from the Website or from anything contained in or displayed on the Website.  Nothing contained in or displayed on the Website constitutes or is intended to constitute legal advice by PHDC or any of its directors, officers, employees, agents, attorneys, or representatives.

External Sites
This Website may contain links to other sites on the Internet that are operated by parties other than PHDC (“External Sites”).  PHDC is not responsible for the content of any such External Sites, or for the availability of such External Sites or their content.  If you have questions or concerns regarding the content of any External Site, you should contact the respective External Site administrator directly.

Copyright, Trademarks and Service marks
Service marks and trademarks contained in or displayed on the Website, and the contents of linked sites operated by third parties, are the property of their respective owners.  All other design, information, text, graphics, images, pages, interfaces, links, software, and other items and materials contained in or displayed on this Website, and the selection and arrangements thereof, are the property of PHDC.  All rights are reserved.  Permission is granted to residents and citizens of the City of Philadelphia to copy electronically and to print single pages from the Website for the sole purpose of sharing information on the Website with other citizens and residents, and on the condition that the pages are copied, printed, and shared without cost to the recipients and exactly as presented on the Website, without any addition or modification.  Distribution or republication in any other form or for any other purpose, including any commercial purpose or use, and any modification whatsoever, are strictly prohibited without the prior written permission of PHDC.

Communications Through The Website
In no event shall any communication made through this Website’s e-mail and messaging functions constitute legal notice to PHDC, or to any of its directors, officers, employees, agents, or representatives (including but not limited to legal notice required by federal, state, or local laws, rules, or regulations) with respect to any existing or potential claim or cause of action against PHDC or any of its directors, officers, employees, agents, or representatives.

The foregoing terms and conditions and all disputes arising under them shall be governed, construed and decided in accordance with the laws of the Commonwealth of Pennsylvania.  PHDC reserves the right to revise and otherwise change the foregoing terms and conditions at any time and without notice.  Commercial use is prohibited without the prior written permission of PHDC.

Notice of Privacy Practices
The Philadelphia Housing Development Corporation (“PHDC”) is committed to providing residents, visitors and businesses with access to certain housing preservation services on-line.  We encourage the use of our official Website, (“Website”), to interact with PHDC. has various applications and services to facilitate a positive on-line experience.  The nature of housing preservation services on-line requires capture, storage and management of certain user information.  PHDC feels strongly about its responsibility to the individual’s right to privacy.  Outlined is this document are our policies related to information gathered via the Internet.

Personal Information
PHDC does not collect personal information automatically from anyone visiting The user may provide personal information as a result of interacting with forms, applications or emails.  The information offered voluntarily by the user will be protected against unauthorized use by anyone using PHDC’s existing network security technology.

PHDC does collect general Internet based information for statistical purposes.  The user’s browser type, Internet domain (, time and date of visit, pages viewed and IP address (unique computer identifier) are examples of the type of statistical information collected.  This information is collected automatically without user interaction.  The data collected is used to better serve the users of  PHDC reserves the right to forward user information to its department(s) that can best serve the user and address their request.

Cookies are small data files that are transferred by a web application to the user’s hard drive.  These files are used to store information related to the user, such as, ID, passwords etcetera.  This information is provided by the user via interaction with a web application or site.  Cookies do not access information on the user’s computer.  Their primary purpose is to make the users experience more enjoyable on their next visit to the site.  Cookie management is controlled at the browser level.  The user can turn off cookie transfer via the configuration option of their browser.  The applications on may at times transfer cookies to the user’s hard drive.  PHDC is committed to using cookie technology responsibly and will make every effort to protect the user’s computer environment from highly unlikely cookie related damage.

Third Party Data Sharing
PHDC does not share information provided by the user with third party organizations.  It does however reserve the right to share information with organizations under contract to act on PHDC’s behalf.  Any information forwarded to PHDC from contractual third parties will be held in the strictest confidence and used only for the purposes identified in the capturing transaction.  The relevant information may be shared with other government related agencies as outlined by the various federal, state and local government information laws and contracts with PHDC.

Web Accessibility Statement and Policy
The Philadelphia Housing Development Corporation (“PHDC”) is committed to the electronic and information technology design standards outlined in Section 508 of the Rehabilitation Act.  The official website of the PHDC shall provide access to information for people with disabilities.

Website Accessibility Policy
It shall be the policy of PHDC that all web-based information and service be designed to provide access to people with disabilities.

It is the responsibility of PHDC and its Internet development manager to ensure that the accessibility standards outlined by the World Wide Web Consortia ( and Section 508 of the Federal Rehabilitation Act ( are reflected in the design of web pages.

Home Manual

How to Maintain Your Home Manual

Weatherization Manual

Weatherization Manual

2012 Annual Report

Annual Report

Philadelphia Housing Development Corp.
1234 Market Street, 17th Floor, Philadelphia, PA 19107 Tel: 215-448-3000 FAX: 215-448-3133
Use of information and material on this website is at your own discretion:
no parties to this information may be held responsible for your use of it.
Reproduction of any material for commercial purposes is strictly prohibited by copyright law.
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