phdc
RFPS RFQs

BSRP

Basic Systems Repair Program

WAP

Weatherization Assistance Program

AMP

Adaptive Modifications Program

FAQs (Frequently Asked Questions)

How do I Apply for Services?
The first step in receiving PHDC services is to complete an Expression of Interest form.
You may

  • download an Expression of Interest form here (click here) and return it to PHDC by
    US Mail to:

    PHDC, 1234 Market St., 17th Floor, Philadelphia, PA 19107
    attn: B. Abdullahi

  • speak to a PHDC operator by telephone at 215-448-2160, Monday through Thursday from 9:30 AM until 4:30 PM and Friday from 9:30 AM until 12:00 PM
  • stop by PHDC’s office at 1234 Market Street, 17th Floor between the hours of 9:00 AM and 4:00 PM to complete a written Expression of Interest form

What are the Eligibility Requirements?
For all programs:

  • Clients must be living in the property where services are to be provided
  • The property must be in the City of Philadelphia

Additional criteria, including income guidelines, apply depending on the program.

Basic Systems Repair Program (BSRP)

  • Clients must own the property
  • The property must be a single family dwelling
  • None of the owners listed on the deed may own other residential property
  • Households must be low income, earning a maximum of 150% of the federal poverty level.  (Income for all residents is counted.) Click here for income guidelines
  • Philadelphia Real Estate taxes must be current
  • All utilities must be on at the property, unless a shut-off is directly related to the repairs being requested

Weatherization Assistance Program (WAP)

  • Clients must own or rent the property
  • The property cannot have received Weatherization services in the past
  • Households must be earning a maximum of 200% of the federal poverty level.  (Income for all residents is counted) Click here for income guidelines
  • The property must not need major structural, plumbing, electric or roofing repairs.
  • All utilities must be on at the property
  • Renters may apply (approval by landlord is required)
  • Landlords may be required to contribute a portion of the total cost of the Weatherization services to be provided, which are determined during an energy audit, after the applicant is approved.  However, if the tenant pays both gas and electric utilities and the accounts are under the tenant’s name no landlord contribution is required

Adaptive Modifications Program (AMP)

  • Clients must own the property or have the owner’s permission to make modifications
  • Clients must have a permanent physical disability
  • Households must be earning a maximum of 50% of the Area Median Income (Income for all residents is counted.) Click here for income guidelines
  • The property must not need major structural, plumbing, electric or roofing repairs.
  • All utilities must be on at the property
  • Philadelphia Real Estate taxes must be current
  • Mortgage payments must be current

What Documents Will I Need to Provide When PHDC Reviews me for Program Eligibility?
1. A copy of the recorded deed to the property or a copy of your lease if you are a tenant (AMP and WAP only)

2. Proof of Income for every member of your household. Acceptable proof of income includes:

  • IF YOU ARE EMPLOYED:  pay stubs, W-2 forms or a letter from your employer stating gross wages
  • IF YOU RECEIVE SOCIAL SECURITY, SSI OR DISABILITY:  Social Security award letter. If you do not have your award letter, you can get a copy by calling the Social Security Administration at (800) 772-1213
  • IF YOU RECEIVE CASH ASSISTANCE (PA DEPARTMENT OF PUBLIC WELFARE):  Standard letter from the local DPW office stating monthly benefits received.  A printout showing last 12 months of benefits may also be acceptable
  • IF YOU RECEIVE CHILD SUPPORT:  Child Support Court Order or a printout reflecting last 12 months of support
  • IF YOU RECEIVE A PENSION:  IRS Form 1099 or a letter from your pension company showing monthly amounts
  • IF YOU RECEIVE UNEMPLOYMENT:  Unemployment Determination Notice from the Bureau of Unemployment Compensation or a letter from the Bureau stating monthly benefits received

NOTE:  Bank statements showing direct deposits are not acceptable proof of income

3. A copy of your current bank statements for both checking and savings accounts

How Long is the Wait for Services?

  • BSRP – the average wait for services is approximately three years
  • WAP – clients are prioritized based on income, age, disability, energy usage and number of people in the house.  The average wait for high priority clients is two years
  • AMP – the average wait for services is approximately two years

Is There any way That Service can be Accelerated?
Basic Systems Repair Program
Heater replacements are accelerated in the winter months.  Water shut off situations and accumulated sewage situations are accelerated as well as any situation that is deemed imminently dangerous by a PHDC field inspector.

Weatherization Assistance Program
Clients are prioritized based on income, age, disability, energy usage and number of people in the house.  Higher priority clients are served first.

Adaptive Modifications Program
Because all clients have physical disabilities, AMP cases are not accelerated. Clients are served on a first come, first served basis.

Is There a Limit to How Much Work Will be Done?
Basic Systems Repair Program
$18,000 is the maximum allowable value of repairs that will be made. PHDC inspectors prepare work estimates for critically needed repairs using PHDC’s Work Item Price List.  Work will be approved only for critically needed repairs and the amount can range from
$200 to $18,000. If the initial estimate is over $18,000, BSRP will not proceed with the work and the application will be cancelled.

Weatherization Assistance Program
$6,700 is the maximum allowable value of improvements to be made.  PHDC inspectors conduct energy audits using advanced technologies and testing protocols.  The improvements will be only to address needed energy conservation repairs, which are prioritized.  If the initial estimate is over $6,700 (not including heater repairs or replacement, which are addressed separately), WAP will not proceed with the work and the application will be cancelled.

Adaptive Modifications Program
$25,000 is the maximum allowable value of modifications to be made.  PHDC’s inspector and occupational therapist develop specifications for modifications that meet program requirements of increasing accessibility and independence.  If the initial estimate is over $25,000 certain modifications may be eliminated.   

What Services are Provided?
Basic Systems Repair Program
Major building systems that have failed are repaired or replaced.  Examples include roof replacement; electrical system corrections or building re-wire; repairs to plumbing drainage system; replacement of water service; replacement of heater; masonry repairs, such as wall repair or replacement; carpentry repairs, such as joist and floor replacement; basement steps replacement.

Weatherization Assistance Program
A Priority List, based on cost-effectiveness, is used to select improvements. In order, those improvements are: 

  1. furnace repair and replacement
  2. building shell retrofits to seal air leakage (some examples are,  drywall work, caulking,  door weather-strips, door frame repairs, installation of basement under porch partition, duct sealing and basement joist pocket air sealing)
  3. roof insulation and attic by-pass sealing
  4. low E storm windows
  5. energy conservation measures, which include replacement of incandescent lighting with CFL lamps and bulbs, replacement of deteriorated hot water tanks
  6. replacement of window and doors deteriorated beyond repair

Adaptive Modifications Program
Modifications are provided that increase the client’s access to and within the home.  Examples include exterior ramps and wheelchair lifts, stairway elevators, accessible bathrooms and kitchens; first floor bathrooms and powder rooms; and railings.  General repairs are not included as part of this program.

Who Decides What Work Will be Done at my Property?
Basic Systems Repair Program
Work specifications are prepared by a field inspector.  Clients will be asked to provide input about the types of problems they are having in their homes but the inspector will determine which problems fall within the scope of program services. Contractors may request changes to the work scope through a change order request process, but PHDC field inspectors and supervisors will make final determinations.

Weatherization Assistance Program
Every property receives an energy audit by a certified PHDC inspector. Clients will be asked to provide input about the types of discomforts they are experiencing in their homes.  A  PHDC inspector will determine which problems fall within the prioritized scope of program services. Inspectors monitor jobs until completion. PHDC will make the final determination as to which improvements will be made.

Adaptive Modifications Program
Each client is evaluated in their home by a licensed occupational therapist who will review challenges the client is having with activities of daily living and instrumental activities of daily living.  The occupational therapist will make recommendations to the client who will indicate which modifications are most important to them.  A PHDC field inspector will make sure that the modifications are possible from a construction standpoint. PHDC will make the final determination as to which modifications will be made.

Who Does the Actual Repairs?
All repairs are completed by private contractors that PHDC has selected through its Request for Qualifications and Proposals process.  All contractors are licensed and insured and have worked for at least three years in the trade for which they are providing services.

Home Manual

How to Maintain Your Home Manual

Weatherization Manual

Weatherization Manual

2012 Annual Report

Annual Report


Philadelphia Housing Development Corp.
1234 Market Street, 17th Floor, Philadelphia, PA 19107 Tel: 215-448-3000 FAX: 215-448-3133
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